Customer care
Returns
Straightforward returns if something is not right.
Our approach
We want you to shop with confidence. If something is not right with your order, contact us and we will work with you to find a fair solution.
How to start a return
Email customer care with your order number and a brief description of the issue. We will guide you through the next steps.
Hygiene products
For health and safety reasons, opened skincare and personal care items may not be eligible for return unless faulty or damaged on arrival.
Our full returns policy will be published before launch.
Need help? Get in touch.